Cybermedicine: a step onto the future
M. Caravantes, C. Morin
Agrupación de Clínicas Barnamedic, Barcelona, Spain
General Concept: We aim to measure the improvement rate of the degree
of anxiety and depression (A&D) of the foreign patients who require a
Termination of Pregnancy (TOP) in their second trimester advanced. The survey is
carried out on 100 European patients, on whom it is observed and measured the
rate of diminution of the most frequent symptoms on such cases. We also aim to
improve the social and health assistance through: The Action Line (a 24-hour
main switchboard with multilingual operators) The internet and webcams (cyber-communication
with webcams and audio).
Initial survey: it measures the psychological profile of foreign
patients who require a TOP (particular cases of second trimester advanced)
welcomed at Barnamedic clinics. Clínica Ginemedex, C/ Dalmases 61, Barcelona
(Spain) Clínica TCB, C/ Dalmases 34, Barcelona (Spain).
Advanced survey: it measures the diminution of the degree of anxiety
and depression of foreign patients, result of the cyber-data transmission (the
Action Line and the webcams). Cybermedicine, Medical assistance (social and
health) through cybernetic IT support: Webcam (virtual chats and visits to the
clinics between countries). The Action Line (24-hour switchboard with
multilingual operators) E-mail (relevant information and links about the city).
Multilingual conversations in Spanish, Italian, French, German and English).
Conclusions: The diminution of A&D rates is due to the
incorporation of new IT technology, which also aids to decrease the lack of
understanding, information, coordination, uneasiness and restlessness, worries
and the fear of not having taken the right decision. The aforementioned
incorporation of new IT technology aids the increase of responsibility, the
commitment, the reliability and credibility as well as the empathy (humane
customer care) and cordiality between people.