Developing a young person’s leaflet for general practices

Developing a young person’s leaflet for general practices

F.H. Donaldson (1), J.A. Donaldson (2)

3rd year Medical Student, University of Edinburgh, UK (1); General

Practitioner, Ottershaw Surgery, Surrey, UK (2)

Objective: UK General Practices and Primary Care Trusts (PCTs) are

currently inundated with work to implement the GMS II Contract. Improving access

to Primary Care for young people is therefore of low priority and poorly

resourced. In order to correct this important deficit we set out to develop a

Young Person’s Leaflet for our practice in a format which is not only useful

and acceptable to our own patients but also easy to adopt by other practices.

The leaflet promotes information about and access to holistic health and sexual

advice for young people in line with the ‘Confidentiality and Young People’


Design and Method: An extensive local search and national enquiries

via the National Primary Care Development Team failed to reveal any previous

example of a similar leaflet. We therefore researched and designed our

prototype, ‘The Ottershaw Surgery Young Person’s Guide’ which we launched

in July 2003 to coincide with the 13th birthday of our surgery. Subsequently we

sought feedback from Our patients – young (9–25 yrs) and older (mostly their

parents).Local GP’s, practice and PCT staff, Connexions Surrey and Health

Promotion staff, Surrey Youth Council: 14 – 19 yr olds.

Results: Feedback was so universally enthusiastic that we were

encouraged to develop the leaflet in the light of this! We have converted it to

a web-based format to be uploaded onto N Surrey PCT website (

and West Surrey Health Community website ( We have

included a separate Word Document with a list of local services throughout West

Surrey (i.e. 3 local PCT’s areas) which can be selected as appropriate by

individual practices. Our Health Promotion Specialist (Sexual Health) and

Teenage Pregnancy Facilitator will work with the PCTs to encourage all practices

to download, personalise and print this leaflet for their own use.

Conclusion: Developing a Young Person’s Leaflet for General Practice

in an acceptable and informative format is both popular and achievable. This can

be easily modified for use nationwide by General Practices and PCTs.

Scroll to Top