Convention Bureau Conference Accommodation Booking Service (CABS) makes this

reservation as an Agent for the accommodation provider, and does not accept

any liability in connection with the reservation.


Once a

reservation has been made on your behalf, a written confirmation will be

issued to you.  This reservation

constitutes a legally binding contract between you and the accommodation

provider.  The nearest available

alternative will be booked if the preferred allocation is unavailable.  You will be responsible to the provider

for payment of the accommodation cost. 

You will be responsible for payment of charges for any additional

services subsequently contracted with the provider.



booking details as confirmed on the Conference Accommodation Booking Form,

including your name, address, contact details and credit card number will be

forwarded to the accommodation provider. 

If requested, your accommodation details may be passed to the

Conference Organiser.

·       Any amendments or cancellations up to 42

days before arrival should be addressed in writing to the CABS.  Any amendments or cancellations within 42

days of arrival must be negotiated directly with the accommodation provider



In the

event of non-arrival or cancellation within 24 hours of arrival, the

accommodation provider is entitled to charge your credit card with the total

for the first night’s agreed price. 

We strongly advise you to consider cancellation insurance.



does not accept liability for the actions of those involved in accommodation

arrangements, over whom we have no direct control, eg hotels etc.  Nor will the CABS be under any obligation

or liability for cancellations caused by industrial disputes, riots, bad

weather, epidemics, fire, governmental action or any other events beyond our



It is a

condition of acceptance of any booking made by the CABS that we shall not be

held accountable in any way for any loss, injury or damage occasioned as a

direct result of any act, error or omission on the part of the CABS, its

agents or employees in or related to the implementation of the booking.


Neither the

CABS nor the accommodation provider will be responsible for the provision or

non-provision of facilities or services which have not been specifically

requested at the time of booking.

·      Every effort is made to ensure that the

accommodation booked is of a satisfactory standard.  All accommodation providers in membership of Edinburgh and

Lothians Tourist Board hold a valid VisitScotland Quality Assurance

Award.  In the case of complaint, this

must in the first instance be brought to the attention of the management of

the establishment.  If satisfaction is

not obtained, please contact the CABS in writing.


From time

to time ELTB or other tourism related organisations, which must be registered

under the Data Protection Act, may write to you about their products or

services.  If you prefer not to

receive this information please write to 

ELTB,  3 Princes Street,

Edinburgh, EH2 2QP.

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